Strategic and operational management development
Of course, managers have a very important role to play ensuring that high-quality standards are achieved and statutory requirements are met. Managers are charged with the responsibility of ensuring that the wheels of the organisation keep turning effectively and efficiently. This involves having to be competent at two levels: strategic and the operational. Strategic management is concerned with 'the big picture'. Clarifying the overall aims and objectives of the organisation and making sure, as far as possible, that its strategy meets those aims. This is closely linked with the idea of leadership - having a vision of how the organisation should be and taking whatever steps are necessary in order to work towards making that vision a day-to-day reality.
Operational management is concerned with the nuts and bolts, making sure that the day-to-day running of the organisation and its component parts takes place as smoothly as possible. Arguably, in the best organisations, strategic and operational management are closely integrated. A major theme of the management development workshops offered by Avenue Consulting is therefore the importance of ensuring that strategy and operational reality are very closely intertwined.
We are able to offer management development workshops in the following areas:
- Developing leadership
- Promoting staff care
- Managing change
- Managing conflict
- Promoting equality
- Valuing diversity
- Tackling bullying and harassment
- The Human Rights Act 1998 - implications for managers and their staff
- Mental health problems in the workplace
- Drug and alcohol problems in the workplace
- Loss and grief in the workplace
- Maximising learning
- Supervision skills
- Effective communication
- Developing writing skills
- Handling aggression and violence
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