Strategic and operational management development
Of course, managers have a very important role to play ensuring that high-quality standards are achieved and statutory requirements are met. Managers are charged with the responsibility of ensuring that the wheels of the organisation keep turning effectively and efficiently. This involves having to be competent at two levels: strategic and operational. Strategic management is concerned with 'the big picture' - clarifying the overall aims and objectives of the organisation and making sure, as far as possible, that its strategy meets those aims. This is closely linked with the idea of leadership - having a vision of how the organisation should be and taking whatever steps are necessary in order to work towards making that vision a day-to-day reality.
Operational management is concerned with the nuts and bolts, making sure that the day-to-day running of the organisation and its component parts takes place as smoothly as possible. Arguably, in the best organisations, strategic and operational management are closely integrated. A major theme of the management development workshops offered by Avenue Consulting is therefore the importance of ensuring that strategy and operational reality are very closely intertwined.
We are able to offer management development workshops in the following areas:
- Developing leadership
- Promoting staff care
- Managing change
- Managing conflict
- Promoting equality
- Valuing diversity
- Tackling bullying and harassment
- The Human Rights Act 1998 - implications for managers and their staff
- Mental health problems in the workplace
- Drug and alcohol problems in the workplace
- Loss and grief in the workplace
- Maximising learning
- Supervision skills
- Effective communication
- Developing writing skills
- Handling aggression and violence
All programmes can be offered at introductory, intermediate and advanced levels.
In addition to workshops for groups of managers, support can be offered to individuals or small groups in terms of coaching and mentoring. These services can be provided to support an overall programme of management, development or as remedial measures where specific problems have been identified. In either case, our aim is to enable individuals to build on their strengths, identify areas for development and to work on them as effectively as possible in order to maximise their learning and their capability.
If you feel that any of our management development and/or coaching and mentoring services can be of benefit to your organisation, please contact us to discuss your requirements.
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