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Learning Resources for People Professionals

Books can be ordered online from Amazon or Blackwell via the links beneath the book descriptions below. For other ways to order, go to the How to order books page.

Book Titles (Click on the titles or scroll down the page for more information)

The Social Work Companion
The Critically Reflective Practitioner
People Problems

People Skills

Promoting Equality: Challenging Discrimination and Oppression
Dealing with Stress
Communication and Language: A Handbook of Theory and Practice
Loss and Grief: A Guide for Human Services Practitioners
Anti-Discriminatory Practice
Understanding Social Work
Group Care with Children and Young People
Building the Future: Social Work with Children, Young People and Their Families
Meeting the Stress Challenge
Partnership Made Painless: A Joined-Up Guide to Working Together
Promoting Workplace Learning
Age Discrimination
From Where I’m Sitting

Community Care
Understanding Social Care
Power and Empowerment

 

Neil Thompson and Sue Thompson
The Social Work Companion
(Palgrave Macmillan, 2008)

The Social Work Companion

An ideal resource for all social work students, this substantial textbook offers a clear and accessible guide to the knowledge base underpinning practice. Divided into seven parts, it covers a range of important  issues, including key concepts and theories, the importance of research, career pathways and guidance on further learning. The ideas presented are supported by short case studies that help to bring the material to life. This is an indispensable companion that offers excellent value for money.

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Sue Thompson and Neil Thompson
The Critically Reflective Practitioner
(Palgrave Macmillan, 2008)

The Critically Reflective Practitioner

The need for professional practice to be reflective has become well-established in recent years. This book not only provides an excellent foundation for developing such practice, but also clearly establishes why it needs to be critically reflective practice. This is a clearly written and well-informed book that provides important guidance on how to promote best practice through the use of a critically reflective approach.

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Neil Thompson
People Problems
(Palgrave Macmillan, 2006)

Book - People Problems

People Problems aims to equip students, practitioners and managers with an understanding of the factors that contribute to a range of problems, such as conflict, stress, relationship difficulties and poor communication. It introduces fifty problem-solving techniques, with a commentary on how they can be effectively used in a variety of contexts and plenty of suggestions for further reading. The book offers an invaluable source of ideas and is an ideal companion volume to People Skills. Its generic approach will appeal across a wide readership, in health and social care and in the people professions more broadly.

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Neil Thompson
People Skills
(Palgrave Macmillan, 2nd edn, 2002)

Book - People Skills

Divided into three parts, this important textbook addresses self-management skills, interpersonal skills and problem-solving (or 'intervention') skills. It provides an excellent foundation for learning about these important skills that are so fundamental to a wide variety of managers and professionals.
'Neil Thompson has the rare skill to be able to take complex ideas and simplify them without reducing them' Jacquie Lee, University of Wales Institute Cardiff
'The book is practical and easy to read, with usable and useful exercises that can be handled on a personal basis or by individuals who are either experienced or inexperienced in managing or supervising staff. The conclusions reached at the end of each chapter are concise and helpful... It is a book that can be read in its entirety or can be 'dipped into' a chapter at a time, as the need arises.'
Peter Moon, Professional Personnel Consultants Ltd

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Neil Thompson
Promoting Equality: Challenging Discrimination and Oppression
(Palgrave Macmillan, 2nd edn, 2003)

Book - Promoting Equality

An important book which presents the theory base underpinning promoting equality
and valuing diversity and relates this to practice. In this revised and updated edition, Neil Thompson presents a clear and accessible analysis of the complexities of discrimination and oppression and the challenges of making equality practice a reality. Critical of the orthodoxies and oversimplifications of 'political correctness', Promoting Equality combines analysis and understanding of the latest theory with practice examples and insights. This important book will be of value to students, practitioners, managers and educators in a variety of professions and settings concerned with people and their problems, and will play a major part in promoting equality and valuing diversity.

'The works of Neil Thompson on anti-discriminatory practice and equality have become well-known and highly respected standard reading for practising social workers and especially for students on social work courses. Any new book by Thompson, taking his views and analyses further, must therefore be strongly welcomed.' Paul Williams, British Journal of Social Work

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Neil Thompson, Michael Murphy and Steve Stradling
Dealing with Stress
(Palgrave Macmillan, 1994)

book-Dealing with Stress

Published in the BASW Practical Social Work series, this book offers a clear and helpful overview of how stress issues can be better understood and dealt with.
Hardback copies available at the paperback price.

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Neil Thompson
Communication and Language: A Handbook of Theory and Practice
(Palgrave Macmillan, 2003)

Book - Communication and Language

Communication and language are crucial parts of our everyday working lives. In this important textbook, Neil Thompson explores the complexities of the theory base and presents them in a clear and easily understandable form. However, this is not simply a book about theory. It also contains chapters on practice issues relating to face-to-face communications, communicating in writing and the management of communication systems. This is a helpful guide with much to offer all involved in working with people and their problems.

In this clearly written text, Neil Thompson presents an overview of the complexities of communication and language in Part One, with chapters on developing effective communication in practice making up Part Two.

'[Neil Thompson] is a scholar, teacher, researcher and an active friend to the human experience, most especially the bereaved. His genuineness is both intellectual, that is, well crafted and thought out, but also one that is integrated with his feelings, experience, beliefs and values. This textbook ... explores the many theories developed to account for communication and language, and, using traditional resources or expressions along with contemporary ones, moves from the review of theories to the implications of all this on the contemporary scene’.
Rev. Dr. Richard B. Gilbert, BCC The World Pastoral Care Center Resources Hotline

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Neil Thompson (editor)
Loss and Grief: A Guide for Human Services Practitioners
(Palgrave Macmillan, 2002)

Book - Loss and Grief

The significance of loss and grief in all walks of life is often neglected. This book helps to explain why they are important not only when someone dies, but also in so many other aspects of people's lives.

'… exciting and thought-provoking' Nursing Standard

'This book is strongly written and well edited into a coherent structure. It draws together recent developments in thinking about grief and widens the loss spectrum to include situations other than the traditional ones of disability and death. Anyone working with loss … should read this book' Community Care

'The author's comprehensive approach will appeal to a wide range of healthcare professionals, including nurses and lecturers, and practitioners working or undertaking specialist and social care. I found this book exciting and thought provoking. It would be an excellent resource for individuals as well as university libraries responsible for inter-professional healthcare training and education.' - Barbara Borwell MA, RGN, Dip Couns, Nursing Standard

'It is rare to find such a valuable resource as this book that considers gender, race and class and losses resulting from 'social disenfranchisements' such as divorce, adoption or being fostered. The book re-enfranchises those experiencing loss and grief. It is highly recommended for all practitioners in health and social care, not just those working in palliative care or bereavement services.' - Jonathan Parker, University of Hull

'… adds new perspectives that will expand our understanding.' - Resources Hotline, The World Pastoral Care Centre

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Neil Thompson
Anti-Discriminatory Practice
(4th edn, Palgrave Macmillan, 2006)

Book - Anti-discriminatory Practice

This successful textbook has been thoroughly updated to include new debates and developments in the theory and practice of anti-discriminatory and anti-oppressive social work, including discussion of language, the diversity approach and misinterpretations of PCS analysis. References, reading lists and recommended websites are all carefully revised. This fourth edition continues to offer support, guidance and insight on a complex subject and is an ideal starting point or refresher for students, practitioners and managers alike.

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Neil Thompson
Understanding Social Work
(2nd edn, Palgrave Macmillan, 2005)

Book - Understanding Social Work

This established and successful textbook provides a superb introduction to the nature of social work: its legal and policy base, the knowledge, skills and values involved, and the challenges and pitfalls practitioners face. This new edition has been completely updated to include recent developments in the field. In particular, it takes into account further theoretical issues, contemporary writings, and changes in the organisation of social work education. The author has also included useful suggestions about websites and further reading. Revamped and updated, this outstanding text will be an invaluable guide for all those considering or beginning a career in social work.

Reviews of the previous edition:

'... successful in handling the complexity of the subject and remarkably free from jargon. It, undoubtedly, is a major resource for anyone involved with social work training and practice, especially beginners in the field.' - Wing Hong Chui, Journal of Social Work Practice

'This introduction to social work is written with a new generation of entrants to the profession in mind. Its strength lies in the author's willingness to begin patiently at ground zero, assuming that its readers will bring little or no prior knowledge with them.' - John Pierson, Community Care

'All in all, this book is a tour de force ... Understanding Social Work is more than a resume of the current state of social work practice. It extends our understanding and, with subheadings such as Creativity, Resilience and Humility, reminds us of important qualities in social work as well as competences and skills.' - Mark Doel, Social Work Education

'An excellent book which deserves to become a standard text.' - Professional Social Work
 
‘An ideal starting point for study, debate and analysis’ The Times Higher Education Supplement

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Neil Thompson
Group Care with Children and Young People
(2nd edn, Russell House Publishing, 2004)

Book - Group Care with Children and Young People

This book can be of help to anyone who works in group care with children and young people whether they are living away from home – for example in children’s homes, hospitals, residential schools - or are in the care of others during the day - for example, at family centres. It cannot give all the answers, but it does enable carers to: improve the important service they provide for children in need and their families; explore and reflect on the many issues that arise in this difficult and demanding, but also rewarding work, linking their practice, prior experience and reading; share ideas and learning with colleagues and be able to use them as a learning resource too; cope with the work’s many pressures; carry on learning and developing.

‘A book of great clarity – I recommend this excellent book without hesitation.’ Professional Social Work.

‘This book should be regarded as an ever-present resource in the development of individual carers’ skills.’ From the Foreword by Sir Ronald Waterhouse.

It ‘has strong emphasis on how to integrate theoretical understandings of the issues facing carers and staff, and everyday practice – gives an outline of care-planning processes and principles, and of the importance of verbal, non-verbal and written communication skills. Subsequent chapters provide knowledge about dealing with abuse, the needs of children and young people with disabilities and best practice in meeting those needs, and managing challenging behaviour.’ Care and Health.

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Neil Thompson
Building the Future: Social Work with Children, Young People and Their Families
(Russell House Publishing, 2002)

Book - Building the Future

Social work with children, young people and their families is demanding and challenging work. It has long been argued that basic social work training is not enough to equip practitioners with the knowledge and skills they need to face the challenges of life as a qualified social worker. The introduction of the postqualifying award in child care has been welcomed by many as an important step forward, much needed to bolster learning and professional development to support social work staff in facing the major demands of child care practice.

‘My aim here is to provide a platform from which to build social work practice based on a sound understanding of some of the key issues that relate to the tasks involved. The book will not tell you all you need to know but it should equip you with at least a major proportion of the basics, with avenues to further development indicated as appropriate.’ The author

‘... clearly written and readable - It does extremely well.’ Young Minds

‘... while there is clear evidence of progress over the last ten years or so, it is also clear there is a considerable way to go. Research, education and training will play a vital role in this. In many respects the quality of the service is very dependent on the quality of the professionals involved. It is in this context that the book by Professor Neil Thompson is very much to be welcomed ... by everybody involved in the Postqualifying Child Care programmes, whether they be candidates, teachers, mentors, those in agencies, or those who are considering embarking on such a programme - While the book is primarily aimed at candidates on such postqualifying programmes, together with those on qualifying programmes, it would be a mistake to see the book as an uncritical set of training materials - far from it. A major strength of the book is the way it locates itself in a set of principles and themes which encourage a critical and reflective approach to practice – in a way which is engaging and is likely to extend and challenge candidates' thinking and practice. From the outset the book is explicitly located in a set of values which takes seriously the ideas around:

Professor Nigel Parton, Centre for Applied Childhood Studies, University of Huddersfield.

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Neil Thompson, Michael Murphy and Steve Stradling
Meeting the Stress Challenge
(Russell House Publishing, 1996)

Book - Meeting the Stress Challenge

Provides guidance for individual staff, for managers and for trainers.
Originally a photocopiable A4 wiro manual, this successful and practical resource is now available as an A5 paperback at a price individuals can afford. You can still copy the exercises, handouts, checklists and OHPs. (Set your enlarger to 141%.) Now you can also conveniently carry around your personal copy. Please don't misunderstand. This is not a collection of ideas on how to unwind on your commute or relax when you're home. What you will find is:

Stress at work is not much fun, costly, and potentially debilitating. Stress at work is also something that can be alleviated. Here are ideas on how you can make a difference. Emphasis is given to:

Why not test your line manager's sense of humour? Give them a copy of the ever-popular section: 25 WAYS TO STRESS OUT YOUR STAFF!

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Ros Harrison, Geoffrey Mann, Michael Murphy, Alan Taylor and Neil Thompson
Partnership Made Painless: A Joined-Up Guide to Working Together
(Russell House Publishing, 2003)

Book - Partnership Made Painless

‘Until now there has been no book that sought to give practitioners or managers explicit guidance in how to make partnerships work. This volume seeks to fill that gap – it does so admirably – an accessible “how-to-do-it” approach – the practical experience of the authors in establishing and nurturing partnerships does give the book the feel of lived reality – clear and succinct.’ Vista. It ‘is forthright about the fact that it may, at times, be more difficult to work in partnership than to continue in splendid isolation, but it also remains unequivocal in its belief that partnership working ultimately results in better outcomes for both clients and staff. By using examples from a wide range of work situations the book succeeds in drawing out those themes – and identifying those skills – which are common to all partnership work.’ ACT Bulletin. ‘How refreshing to read a book that goes beyond the rhetoric and addresses some of the problems which can accompany it – will be of practical help.’ Community Care.

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Neil Thompson
Promoting Workplace Learning
(The Policy Press, 2006)

Book - Promoting Workplace Learning

This book provides a valuable overview of the key issues involved in successfully promoting workplace learning. Building on ideas discussed in the author's best-selling work, Practice Teaching in Social Work (2nd edn, Pepar Publications, 1994), this clearly written text covers not only developments in traditional practice learning, but also wider aspects of workplace learning, such as coaching and mentoring, and the development of a learning culture. It examines what is involved in promoting student learning for awards such as S/NVQ or PQ, and contains invaluable guidance for those facing wider challenges in the field.

‘This is an excellent book, written in an accessible style, which clearly explains the essential ingredients of workplace learning. The book will be of immense value to a range of health and social care staff and those involved in facilitating their education and continuing professional development.’ George Wilson, Queen's University Belfast, UK

Workplace learning is receiving increasing attention as an important factor in developing high standards of professional practice. Promoting Workplace Learning provides a clear introduction to a vitally important topic. It is an essential resource for learning facilitators, assessors, mentors, training and development staff, and managers in the social work field. The principles discussed will also be relevant to managers and human resource professionals in other sectors.

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Neil Thompson
Stress Matters
(Pepar Publications, 1999)

Book - Stress Matters

A short, practical guide to help individuals deal with stress. It succeeds in avoiding the oversimplification associated with much of the popular literature on stress and coping.

Available only from Learning Curve Publishing (see offer below)

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Neil Thompson
Crisis Intervention Revisited
(Pepar Publications, 1991)

Book - Crisis Intervention Revisited

Described by one reviewer as ‘a little gem’, this book provides a short but helpful introduction to the theory and practice of crisis intervention.

Available only from Learning Curve Publishing (see offer below)

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Neil Thompson
Tackling Bullying and Harassment in the Workplace
(Pepar Publications, 2000)

Book - Tackling Bullying and Harassement in the Workplace

A practical guide which highlights the problems of bullying and harassment and offers help on how to deal with the difficulties that arise.

Available only from Learning Curve Publishing (see offer below)

PEPAR Publications: Special Offer

PEPAR Publications are no longer trading. However, Stress Matters, Tackling Bullying and Harassment in the Workplace and Crisis Intervention Revisited are now being distributed through Learning Curve Publications. They are available at the bargain price of £4 each or all three for £10 (they count as one item for postage and packaging purposes).

Click here to download an order form

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Sue Thompson
Age Discrimination
(Russell House Publishing, 2005)

Book - Age Discrimination

Showing how victims of age discrimination can even be made to feel undeserving of anything better, this important book helps you understand how powerful a process it is. It:

‘Deals with the subject of age discrimination in a no-nonsense way – highly recommended – both informative and challenging.’ Rostrum.

‘Explores the uncritical equation of age with “burden”, “dependency”, and “welfare problems”, and the dehumanisation that can result – can inform and stimulate.’ Professional Social Work.

‘Quite a number of the practice examples given in the book refer to children and young people.’ Children Webmag.

‘Interspersed with personal and practice-focused exercises that fuel further thought.’ Community Care.

‘Extremely accessible – outlines a useful theoretical framework for understanding how ageism operates from the individual level of ageist behaviours and prejudice, through negative representations in the media and within institutions – It draws from an extensive literature base, is well-structured, includes useful exercises throughout to help readers link theory and practice – an important addition to all bookshelves.’ Nursing Standard

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Sue Thompson
From Where I’m Sitting …’
(Russell House Publishing, 2002)

Book - From Where I'm Sitting

'One of the most thoroughly and practically written books on the context of working with older people that I have ever read.' Resources Hotline

It not only 'provides guidance for those just starting out in this demanding field of work, but also offers opportunities to experienced staff to reflect, debate and improve. I have tested several chapters out with new and experienced care workers and the feedback was very positive - The training exercises are not just based on the older person's perspective, but clearly help staff to explore their own perspectives. Importance is given to the fact that if staff needs are not met, they will not be 'well placed' to meet the needs of others - could be very useful to staff considering embarking on S/NVQ training.’ Rostrum.

This manual is designed as an aid to learning for anyone involved in the care of older people: in group living situations – such as residential or nursing homes – hospitals, assisted housing schemes, or in their own homes. Photocopiable, it can be used by training staff or managers and homeowners who wish to run training sessions for relevant staff groups. It provides guidance for those just starting out in this demanding field of work, and opportunities for reflection and debate amongst more experienced workers.

'– useful, thought-provoking, evokes a response and expands our vigorous presence in ways that enable, not coerce, the older person in our midst – a compendium of ideas and resources that will serve well ... This book deserves wide circulation.' Resources Hotline

It includes:

You can use this manual in a systematic and structured way, working through its 33 exercises; or dip in as you see fit.

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Neil Thompson and Sue Thompson
Community Care
(Russell House Publishing, 2005)

Book - Community Care

‘A thoughtful and critical account of underpinning theory and practice issues.’ Community Care.

‘Emphasises the importance of a critical approach to reflective and systematic practice.’ Professional Social Work.

‘An admirably accessible text – skilfully designed to build up readers’ knowledge and understanding by introducing key themes and their interrelationships before systematically relating them to practice – designed to promote good practice amongst frontline professionals.’ Community Safety Journal

Succinct and clear, this book:

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Neil Thompson and Sue Thompson
Understanding Social Care
(Russell House Publishing)

Book - Understanding Social Care 2nd Edition

Now in an updated 2nd edition, 2007

Working with people with social care needs is challenging and demanding. It is complex work that relies on an extensive knowledge base and a wide range of skills. This book will help you develop a much firmer and much better-developed grasp of that knowledge base. It can be used by anyone wanting to develop a fuller understanding of what is involved in this complex and fascinating world. But it has been written with the principal goal of providing a guide to the underpinning knowledge requirements of the S/NVQ Awards in Care at level 4, particularly those aspects that relate to the mandatory units.

‘... very clearly laid out with a range of useful exercises that encourage the reader to reflect, both on their own practice and on reading that they have undertaken – The spiral bound presentation also enables the exercises to be more easily accessed and there is sufficient space to make notes – The layout of the book, with its range of 'one-liner' points and the use of bold print and headings, makes this seem a less daunting publication than other theoretical material that is available – it would encourage an individual working through Level 4 to be able to feel enthused not only to explore specific issues such as assessment, but also to look at how they might take their thinking further – I would recommend this book to anybody involved in S/NVQ Awards in Care at Level 4 and feel it would also be a valuable starting point to social work students at the beginning of their training.’ Rostrum

It provides:

Many candidates will already have a lot of experience in working in social care. Whatever the level of your experience, this book will help you link the elements of your knowledge into a more coherent and constructive framework of understanding. It will make it easier for you to provide - and demonstrate - evidence of this, as part of your S/NVQ portfolio. Throughout, exercises are provided to help you check and deepen your understanding. They may also be useful as part of your portfolio.
This book will also be of interest to candidates, assessors and mentors for programmes at Levels 2 and 3 and for other social care related courses.

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Neil Thompson
Power and Empowerment

ISBN 978-1-903855-99-7

Book - Power and Empowerment

Empowerment has become a well-used term across a wide variety of work settings that involve dealing with people and their problems. But is it a central part of good practice or an empty word? And what of power? It is a central theme of human services practice but, like empowerment, is often only loosely examined.

"A useful gateway to the complexity of power and empowerment – as succinct an introduction as one could wish for – It is a book which speaks a strong commitment to social justice and which also provides a welcome antidote to the tendency to polarise powerful’ and powerless – Neil Thompson provides an altogether more subtle and compelling analysis – I can see experienced practitioners and practice teachers enjoying it. This is a book that goes well beyond the rhetoric." Professor Mark Doel, Sheffield Hallam University.

Power and Empowerment is part of the Theory into Practice Series, which Neil Thompson edits. Each book in the Series can be read either as a general overview of particular areas of theory and practice, or as a foundation for further study.

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