Training Resource Packs
The New ABC of Handling Aggression
By Willie More
No workplace can be guaranteed to be free of aggression and violence, but some are more prone to these problems than others – problems that can have a major detrimental effect not only on the individuals concerned but also on the organisation as a whole. Is your workplace well-equipped to deal with the challenges presented by violence and aggression? Are your staff well informed and fully trained? Or are you leaving far more to chance than you need to?
This training resource provides a good overview of the complex subject of aggression and violence in the workplace and provides exercises that can be used to develop flexible programmes of training.
Available in A4 ringbinder or CD-ROM format; £125 in ring binder format or £65 on CD-ROM. Significant discounts apply for multiple purchases.
Prices include postage and packing.
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